Privacy Policy

Secure Shopping

Floristasia.com makes ordering easy, safe, and convenient. Any private information submitted to us (including payment detail, names, addresses, and telephone numbers) will only be used for transaction needs only.

 

Personal Information

Florist Asia does not sell, share, or trade customer personal information collected through third parties. Personal information collected will only be shared within our company for internal purposes only.

When you create an account on Floristasia.com, the personal information we collect may include:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Shipping products you have purchased on Floristasia.com
  • Customer service assistance
  • Product information
  • Any requested information
  • Order status

 

We will use the information you provide to verify and process transactions related to online payments you make, audit the data from our site, improve the layout and/or content of our site's pages and adapt them for the users, identify visitors in our site, demographic research of our users, send information that we consider as important for you, or information that you have requested from us, such as information about our products and services. If you have stated that you are open to receiving the information.

We may provide your name and address to third parties for the purpose of delivering the product to you (for example to our courier or supplier).

Payments you make through the site will be processed by Midtrans. All the data safety and transaction processes are handled by Midtrans. You must only provide accurate payment information, not misleading ones, and notify us about the latest information & changes.

For security reasons, you can only access your order details by logging in to your Floristasia.com account. Here you can view details of recent orders, manage your shipping & billing addresses, and edit your password and account details. You must treat this access as personal data confidentiality and not give it to unauthorized third parties. We are not responsible for any misuse of passwords unless this misuse is caused by our fault.

 

UPDATE YOUR PERSONAL INFORMATION

You can update your personal information at any time by accessing your Floristasia.com account on the website.

 

Security of Your Personal Information

Floristasia.com ensures that all information collected will be stored securely. We protect all of your personal information by:

  • Restrict access to personal information
  • Regularly updating website security to prevent unauthorized computer access
  • Destroy your personal data that are no longer needed for our documentation purposes

 

Floristasia.com uses Let’s Encrypt 256-bit SSL (Secure Sockets Layer) encryption technology to process our data.

 

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information with any other organization, other than related companies and third parties who are directly related to the purchases from Floristasia.com.

In certain circumstances, Floristasia.com may be required to disclose your personal information, such as when there are reasons or circumstances where disclosure of the information is necessary to prevent a threat to life or safety, or for law enforcement purposes. Floristasia.com is committed to complying with the laws enforced in Indonesia.

 

THIRD-PARTY COOKIES

Floristasia.com uses the services of third-party vendors who may use cookies on the website. Advertisements on the website may be provided by third-party agencies. These ads may set cookies, for example, to track the number of people who read the ad. The collection, use, and disclosure of information including Personal Data carried out by these third-party cookies is subject to the privacy and data protection policies of these third-party vendors and is beyond our control.

You can refuse third-party cookies through the settings in your browser. As such, these settings may cause interference with the functioning of the Website, limit your use of the Website or slow down or affect how the Website works.

 

GOOGLE ANALYTICS

Floristasia.com uses several Google Analytics functions. Floristasia.com can use features from Google Analytics based on Display Advertising, including but not limited to: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. By using Google Ads Settings, you can opt-out of Google Analytics for Display Advertising and personalize Google Display Network ads.

Floristasia.com also uses Remarketing with Google Analytics to advertise online; third parties including Google may display Floristasia.com advertisements on sites on the Internet. Floristasia.com and third-party vendors, use cookies to inform, optimize, and serve ads based on visitors' previous visits to Floristasia.com and also to report on how ad impressions, use of other ad services, and interactions with ad impressions and ad services related to visits to Floristasia.com.
When you enter the Floristasia.com website, with the help of Google Analytics we can use your browsing behavior to link it with any data that you have previously submitted in accordance with this Policy.

 

COMPUTER DATA COLLECTION

When you visit Floristasia.com, our company servers will automatically record information that your browser sends when you visit a site. This data can include:

  • IP address of your computer
  • Browser type
  • The web page you visited before you visited our site
  • Pages on Floristasia.com you visited
  • Time spent on those pages, items and information you searched for on our site, hours and dates of access, and other statistics.

 

This information is collected for analysis and evaluation in order to help us continuously improve our site and the services and products we provide. This data will not be used in association with other personal information.

 

CHANGES TO PRIVACY POLICY

Floristasia.com reserves the right to change the Privacy Policy at any time. All policy changes will be posted on our site.

 

PRIVACY VIOLATION COMPLAINTS

If you are not satisfied with how we handled your complaint, please do not hesitate to contact us at [email protected].